- Stuttering in Games
- Whoops! Errors
- No Action
- Primary Check List Before To Ask Questions
Your capture speed higher than color data transmission speed.
Solution for AmbiLED Software:
– Open config.ini with Notepad under AmbiLED Driver Software folder.
– Change Refresh_Interval=1 value as Refresh_Interval=50 or more. (it’s in milliseconds)
– Save config.ini
– Restart the Driver software
Solution for Other Softwares:
All ambilight softwares (including AmbiBox) have a delay function between data packages. Set the value around 100ms (10FPS).
Stuttering in Games:
Mouse movement problems and latency in games.
Because Windows stops mouse events when Aero is on.
Turn off the Aero.
Aero is the transparency layer of windows and reduces display performance.
To turn off the Aero, Right click on your Desktop, Open Personalize option, Choose Windows Basic Theme instead of Aero Themes.
for other solutions, click here
Whoops! is panic mode of AmbiLED software for beta version.
We are using these message boxes to show every possible error during test versions.
For example, if you see this message box in Windows 8.1, probably, you read “Couldn’t register the hot key” error message in same message window. Mean, Windows cannot register the AmbiLED shortcut keys. They will not work.
Unfortunately, Windows 8.1 is not supporting some old windows features. We are working on it and I hope we will resolve this problem in Alpha version of the software.
Some of users reported, Run As Administrator and Run this program in compatibilty mode: Windows 7 or XP options resolving the problem in some versions.
You can see different Whoops! messages in the current software. This is completely normal. Please send us the error text if someone didn’t send yet below. These messages helps us for making it better.
Probably, your COM port setting is wrong or have a problem with cabling or driver.
– Check the cabling first. Strip cable colors must be same with this photo
– Check the Com Port number (video)
– Install the driver properly if you cant see the com port or have any problem with it.
AmbiLED doesn’t capture entire screen. (Windows)
The entire screen region is not captured. When running in 1920×1080, only 1536×864 from the top left is used for capture. The reason is the DPI scaling setting in Windows, which scales up graphics to make them more visible on high DPI screens or for screens viewed from a greater distance.
Turn off DPI scaling for the AmbiLED program. Open properties for the AmbiLED exe, and in the Compatibility tab check “Disable display scaling on high DPI settings”. (Thanks to Albin for the solution)
Primary Checklist to find the problems before to ask.
If you have any problem with any stage of the list, please write it a comment blow. We will answer your question shortly.
- Remove everything from controller,
- Plug the LED strip to the controller box,
- Plug the power adapter to the controller. (The adapter must be connected to the main and running)
- The strip will flashes for few microseconds in random color. If it flashes, your strip connected correctly without any short or problems.
- Plug the USB cable
- You will hear “do-ding” sound from your computer if the driver installed properly. (not “di-di-dind”)
- Check the color sensor of the controller in a dark place. You will see short blue blinks for 3 seconds when you connected the USB port. This mean CPU is working. If you can’t see, no worry, it’s really dimmed blue light, you need complete darkness to see. We are testing every controller before ship, so, it must be work.
- The controller will send single heartbeat like blink signal to the strip(it takes 5 seconds). This is start-up sequence of AmbiLED to show CPU is working and LED strip connected properly and working.
- Run the driver software.
- Driver software, the software will reset the CPU if your com port is right. And you will see the start-up sequence again.
- Software will take the control and change the led colors depends on your display.